Why aren’t notifications and emails automatic?

The Canadian Anti-Spam Legislation requires the City of Lacombe to obtain user consent to receive emails and other notifications. You will be offered the option to agree to two different email features and you can unsubscribe easily, at any time:

  1. Transaction emails - These are notifications resulting from your purchase. The system wants to send you emails with:
    • Membership agreements
    • Membership pass expiry alerts
    • Receipts
    • Registration confirmations
    • Rental agreements
    • Scheduled payment agreements and payment reminders
    • Suspension or transfer confirmations
    • Waitlist updates
    • Withdrawal
  2. General communication emails - This is your inside track to new programs, service opportunities, and special events as soon as they are posted! We can also notify you of any service disruptions or situations that may affect your experience. Again, unsubscribing is easy.

Show All Answers

1. Is my credit card information secure?
2. Can I still register in person at a City facility or on the phone?
3. Why aren’t notifications and emails automatic?
4. Where do I login?
5. Do I need to have an account to search for and view programs?
6. How do I search for an activity?
7. How do I register for an activity?
8. What will happen if I try to register for an activity that is full?
9. How do I know when I have successfully registered for a program, class, or activity?