PUBLIC NOTICE: In light of the Government of Alberta’s updated response to the COVID-19 Pandemic, the City of Lacombe has made the difficult decision to close all municipal facilities to the public, pending further notice.

Thank you for your patience and understanding as we work together to ensure the safety of staff and residents.

Utility Service Centre

Press Enter to show all options, press Tab go to next option

 public works screen res-4752

Moving can be overwhelming. Hooking up or disconnecting your City utilities doesn't have to be. Everything you need to know to complete the process is available below. If there are any questions that are not answered here, please call our Utility Accounts Clerk at (403) 782-1265 or email  Forms can also be faxed to 403-782-5655.

Utility Billing Online Account Services

Expand/Contract Questions and Answers

  • 1. How do I open a utilities account?

  • 2. How do I cancel my utilities account?

  • 3. I am moving within Lacombe. How do I transfer my utilities?

  • 4. What are my utility payment options?

  • 5. Can I temporarily disconnect my utilities?

  • 6. How do I get/apply for bulk water?

For more answers to the water, wastewater, garbage and recycling services, refer to the utility, water and garbage FAQ's page.

Utility Service Centre utility forms

Note: The forms listed above are subject to change.

After Hours Public Works Emergency Contact: (403) 782-3880