Citizens Requests and Inquiries

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The City of Lacombe and its Council recognize the need for two-way communication with its citizens.  The City of Lacombe has established a practice which will ensure that requests, inquiries or complaints regarding civic affairs are given proper consideration and are dealt in a fair, open and timely manner.

Any complaint against a City employee(s) will be considered in a professional manner and take into account the protection of personal information of the employee(s). Members of the public who submit an inquiry or complaint will receive a written response. Online copies of replies can be found below for the current year or in a yearly archive as well.

Given the public nature of council and committee meetings, an individual writing to council or to the administration of a municipality may have a reasonable expectation that their correspondence, including their name and address, could be disclosed at a public council or committee meeting.  Personal information such as telephone numbers, email addresses and any other personal details will be removed from public viewing.  To read more about the roles and responsibilities of administration and council in this process, please see the Citizen Request and Response policy.

There are multiple ways that a citizen can engage with council and administration.  Council will receive correspondence by written letter, email and through the form below, which will go directly to the Council Liaison. 

Freedom of Information Protection of Privacy Act (FOIP)

The personal information that you provide to the City of Lacombe is collected under the authority of the Alberta Freedom of Information and Protection of Privacy (FOIP) Act – Section 33(c). The information will be used for the purpose of addressing citizen requests, inquiries and complaints. Collected personal information is protected from unauthorized access, collection, use, and disclosure in accordance with the FOIP Act, and can be reviewed and corrected upon request. Questions regarding the collection of personal information can be directed to: FOIP Coordinator, City of Lacombe, 5432-56 Ave, Lacombe, AB T4L 1E9, Tel (403)782-1281.

 

Citizens Requests and Inquiries Form

Please correct the field(s) marked in red below:

1
Name
 *
2
Address
 *
3
Phone Number
 *
4
Email Address
5
Please describe your request or inquiry:
 *
6
Image or file upload (if needed):
  1. To receive a copy of your submission, please fill out your email address below and submit.

     

    Citizens Requests and Inquiries Responses

    2018 Responses to Citizens to date

    55 Ave Storm Debris
    Airport Cattails Brushcutting
    Airport Runway Use for Lacombe Days Arena Advertising Wall of Fame
    Anti Idling Information  Ball Diamonds Score Clock 
    Biweekly Garbage Collection
    Business Licenses for Pawnshops
    Business License Fee  Bylaw Enforcement Hours of Service 
    City Budget and Trails Commercial Developer- Wolf Creek Industrial
    Crossing Highway Street Trail Access to Co-Op Mall
    Crosswalk on Terrace Heights Drive
    Curling Rink Roof Repairs Dandelion Control by Spraying
    Elm Tree Care
    Fairway Drive Speeds and Sidewalks
    Farmers Market Location Fire Pits Michener Campground
    Fireworks Garbage Bin Lids
    Grass Clippings & Mulch
    Homeless in Lacombe
    Lacombe Days Parade Float
    Lacombe Emergency Management Advisory Committee
    Lacombe Regional Emergency Managment Plan Advisory Committee
    Lane south of Parkland Acres
    Mackenzie Ranch Mobile Home Park
    Noise - Bylaw 326 Concerns
    Nuisance Bylaw Review (1) Nuisance Bylaw Review (2)
    Parking Concerns at Burger Baron
    Pedestrian Safety Walk Lights at Woodland Drive and Heritage Way
    Provincial Ball Tournament Questions about Lake Stabilizations
    Road Hockey and Basketball  Road Stop and Yield Signs
    Royal Oak Pond Lighting
    Rosement Bowett Ridge Estates
    School Resource Officer at the Lacombe Christian School Sidewalk Conditions on 49th Avenue
    Sidewalk Ice Build-up at Oak Street Manor Sightline Obstruction
    Smoking at Cranna Lake
    Snow and Ice Removal
    Snow and Ice Removal (2)
    Snow Clearing and Residential Lawns
    Snow Clearing Practices on 54th and Northstar Drive Snow Clearing Priorities
    Snow Clearing in Alley, Lacombe Senior Citizens Lodge
    Speedbumps - Bruns Alley
    Tax Burden per Capita
    Taxi Loading Zone at Ugly's Pub
    Trails Inquiry - Central Alberta Regional Trail Society Train Whistle Information 
    Train Whistles
    Unhooked trailers on Streets
    Unkempt Yards and Weeds
    Utility Bill Enclosures
    Water ponding on 58 Street
    Wolf Creek Industrial Development

     2019 Responses to Citizens to date

    Arena Sound System Quality Community Liaison LPS
    Cross walk location
    Train Intersection Hwy 12 & 2A Timing

    Archived Responses by Year

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