Citizens Requests and Inquiries

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The City of Lacombe and its Council recognize the need for two-way communication with its citizens.  The City of Lacombe has established a practice which will ensure that requests, inquiries or complaints regarding civic affairs are given proper consideration and are dealt in a fair, open and timely manner.

Any complaint against a City employee(s) will be considered in a professional manner and take into account the protection of personal information of the employee(s). Members of the public who submit an inquiry or complaint will receive a written response. Online copies of replies can be found below for the current year or in a yearly archive as well.

Given the public nature of council and committee meetings, an individual writing to council or to the administration of a municipality may have a reasonable expectation that their correspondence, including their name and address, could be disclosed at a public council or committee meeting.  Personal information such as telephone numbers, email addresses and any other personal details will be removed from public viewing.  To read more about the roles and responsibilities of administration and council in this process, please see the Citizen Request and Response policy.

There are multiple ways that a citizen can engage with council and administration.  Council will receive correspondence by written letter, email and through the form below, which will go directly to the Council Liaison. 

Freedom of Information Protection of Privacy Act (FOIP)

The personal information that you provide to the City of Lacombe is collected under the authority of the Alberta Freedom of Information and Protection of Privacy (FOIP) Act – Section 33(c). The information will be used for the purpose of addressing citizen requests, inquiries and complaints. Collected personal information is protected from unauthorized access, collection, use, and disclosure in accordance with the FOIP Act, and can be reviewed and corrected upon request. Questions regarding the collection of personal information can be directed to: FOIP Coordinator, City of Lacombe, 5432-56 Ave, Lacombe, AB T4L 1E9, Tel (403)782-1281.

 

Citizens Requests and Inquiries Form

Please correct the field(s) marked in red below:

1
Name
 *
2
Address
 *
3
Phone Number
 *
4
Email Address
5
Please describe your request or inquiry:
 *
6
Image or file upload (if needed):
  1. To receive a copy of your submission, please fill out your email address below and submit.

     

    Citizens Requests and Inquiries Responses

     2019 Responses to Citizens to date

    Arena Capital Costs Arena Bull Event - Topsoil 
    Arena Sound System Quality Bee Licensing
    Black Knot Black Knot Questions
    Business Licenses
    Business License Complaint
    Census Questions
    Change Rooms for Female Referee's
    Citizen Satisfaction Survey Concerns
    Community Liaison LPS
    Council Budget for Event Attendance
    Cranna Lake Pathway
    Cross walk location
    Cruise Night Location 
    Dog Licensing
    Dog Park Entrance Maintenance
    Early Trash Treasure
    Extension Cords
    Fire Inspections
    First Aid Course
    Flooding in Alley West of 58 Street
    Garbage Dumpster Lids
    Highway 12 Paving Update Management Costs of Various Waste Streams
    Parking Stall Markings Downtown
    Paved Pathways by Royal Oak
    Ponding in English Estates
    Sidewalk Obstruction and Sandwich Boards
    Slippery Floor Tiles Slippery Pool Tiles
    Snow Removal Policy
    Soccer Fields Maintenance
    Tax Assessments
    Tax Assessments (2)
    Train Intersection Hwy 12 & 2A Timing
    Train Whistles
    Twinning Cities
    Unsightly Premise
    Windrow Residue on Lawns
    Wolf Creek Recycling Depot

    Archived Responses by Year

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