PUBLIC NOTICE:  Effective May 19, 2020, City Hall and the Public Works Building will be open to the public. Our new operating hours are 8:30 a.m. to 4:30 p.m. Monday to Friday. Please note that all required precautionary measures will be in place, including limiting numbers of people attending the building to ensure we can safely observe physical distancing guidelines. The Gary Moe SportsplexKinsmen Aquatic Centre, and Lacombe Memorial Centre are still closed to the public at this time.

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Municipal facilities closed in response to COVID-19 Pandemic

Lacombe, Alberta (March 16, 2020) – In light of the Government of Alberta’s updated response to the COVID-19 Pandemic, the City of Lacombe has made the difficult decision to close, pending further notice:

  • Gary Moe Auto Group Sportsplex
  • Lacombe Memorial Centre, including the Mary C Moore Public Library
  • Public access to the Lacombe Fire Hall
  • Public access to the Public Works Building

Please note that credits and refunds will be given for any disrupted City programs or bookings. Details are being worked out presently; stay tuned for further information.

"This decision was not taken lightly; however, the health and safety of our community is paramount,” said Mayor Grant Creasey. “I realize that this is a stressful time for all of us, and that many people have questions. I want you all to know that the City of Lacombe is well prepared to act as required for the best possible outcomes. We have plans in place that ensure the ongoing operations of important City services continue in a safe, methodical and timely manner.”

“Although City Hall remains open, we’re encouraging people to access our services in other ways – taxes and utility bills can be paid online, permits can be processed electronically, and our staff are just a phone call away,” said Chief Administrative Officer Matthew Goudy. “Rest assured that the critical functions of the municipality like emergency services, water, and garbage collection are currently unaffected, and contingency plans are in place to make sure the City’s business carries on as usual. Please monitor the Province of Alberta’s guidance on COVID-19, and continue to make wise choices.”

“In addition to the adjustments made to our organization internally, we remain in contact with Provincial health authorities, who are coordinating the response to this pandemic,” said Mayor Creasey. “We will continue to be vigilant in providing services important to your daily life. In the meantime, I would encourage you to remain calm and do your part to ensure we remain safe and healthy. We are all in this together, and a cooperative, common-sense approach will serve us well in the days ahead.”

If you have a City of Lacombe online utility account you may login and make a payment with your credit card, through online banking, by mailing a cheque, or dropping a cheque in a sealed envelope through the mail slot at City Hall. Please label envelopes clearly with the account holder’s name, address and account number. You can also call (403)782-6666 to make a credit card payment over the phone.

Tax payments can be made through online banking, by mailing a cheque, or dropping a cheque in a sealed envelope through the mail slot at City Hall. Please label envelopes clearly with the home owner’s name, address and roll number.

If you are moving you can forward your cancellation and service agreement forms via fax or email. To acquire the necessary forms please visit

If you require information or forms regarding utilities, taxes, business license or other city services please email:

For any inquiries please contact our main office at (403) 782-6666.

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